AI
How SmartFACT uses AI.
Updated
AI has one job in SmartFACT: to help a person write a rule. It never makes a decision on the shop floor.
Where AI is used
You describe a rule in plain English: when a job needs a different label, component, step, destination or supplier. The AI reads your requirement, the decisions the product allows and the context you choose to share, and proposes a rule with a plain restatement and examples. That proposal is the AI's whole contribution.
A person checks the proposal against examples agreed in advance, and a reviewer approves it. Where a product requires independent review, the reviewer is someone who did not write the change.
Where AI is not used
When a job runs, the product applies the approved rule exactly as written. There is no AI call at the moment of decision, in any product. If the AI service is unavailable, approved rules keep running and the structured editor still works, so you can write and change rules without AI at all.
The seventeen free tools use no AI and make no AI connection.
One provider, no training
SmartFACT uses one AI provider for its proposals, under commercial terms that exclude using your data to train models. SmartFACT does not run several models against each other and does not switch models by task. Your rule text is sent to the provider to produce the proposal; your production data, stock, orders and records are not.
Allowances
AI-assisted authoring is included with each paid plan, without per-proposal charges. LabelRules Free has a monthly allowance.
Common questions
Which AI model does SmartFACT use?
One provider's model, chosen by SmartFACT and changed only by SmartFACT. We do not name it on this page. The terms that matter, no training on your data and no AI at the moment of decision, are the same whichever model is in use.
Can the AI make a mistake?
A proposal can be wrong, which is why it is tested against agreed examples and approved by a reviewer before it reaches production. An approved rule cannot change itself.
Is it a chatbot?
No. You write a requirement and get a proposed rule with examples. There is no conversation, and nothing acts on your factory from a chat.
Something here does not match what you have read elsewhere? Write to [email protected] and we will put it right.
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