INTEGRATIONS
How SmartFACT connects to your other systems.
Updated
Data from your other systems reaches SmartFACT through data.smartfact.ai, alongside each product's own import. What comes through it is free or paid depending on the system, and nothing goes back the other way unless you ask us to build that.
The way in
SmartFACT Data, at data.smartfact.ai, is how data from outside reaches the products that use it. Uploaded sheets and pasted rows, in the expected or a mappable layout, and the Shopify, WooCommerce and PrestaShop connectors are free while SmartFACT Data is in early access. Each product also keeps its own import, such as LabelRules' CSV jobs.
Whatever the source, the data is checked, saved as a version and handed to the receiving product, which reviews it before use. A saved table never changes production by itself.
SAP, ERP, MRP, EDI and bespoke APIs
Connecting SAP ECC or S/4HANA, an ERP or MRP system, EDI, or software of your own is paid integration work. We scope it with you, price it before work starts and build it through data.smartfact.ai. LabelRules already describes its SAP integration, including what status goes back.
There is no off-the-shelf SAP or ERP connector to switch on, and no live synchronisation of stock balances or orders by default.
What is written back
By default, nothing. StoresFlow keeps its own stock record and has no live ERP connection or synchronisation. SmartFACT Purchasing posts nothing to Xero, Sage, SAP or any accounts system. ParcelOffice sends booking and tracking updates back to the work order it was given, and nowhere else.
If you want results written back, such as a purchase order from Purchasing into SAP, a goods receipt from StoresFlow into your ERP, or a stock figure into your accounts, that is paid integration work in the same shape as bringing data in: scoped with you, priced first, built through data.smartfact.ai and reviewed before it goes live. We do not do it unless you ask.
Between SmartFACT products
Each product keeps its own records. The exchanges that exist are few and named: StoresFlow and Purchasing exchange requests, on-order quantities and receipts; SmartFACT Data delivers reviewed tables, files and orders to the products that use them; every product that prints does so through PrintStation; SmartFACT Automation holds every product's rules. A listing on the suite page does not mean two products are connected, and a link is used only when your organisation has both products and it is agreed at onboarding. The full map is on the page about how the products work together.
What stays separate
Accounts, invoices, VAT and payments stay in your accounts system. Scheduling, capacity and MRP stay in your planning system. SmartFACT does not replace them and does not post to them.
Common questions
Does SmartFACT work with SAP?
Yes, as paid integration work through data.smartfact.ai, scoped and priced with you. LabelRules has a page on SAP label printing. For other products, the inbound data and any status back are agreed when the work is scoped.
Does StoresFlow sync with our ERP?
No. StoresFlow becomes the only record for the stock you move into it, from an agreed cutover, and an export from your system becomes a reviewed opening file. A live connection is paid integration work, built only if you ask for it.
Does Purchasing post to Xero or Sage?
No. It records what you have committed to buy and what remains outstanding, and sends approved orders from your own mailbox. Posting into an accounts or ERP system is paid integration work, built only if you ask for it.
Is there an API?
ParcelOffice looks up work orders and sends updates through signed HTTPS endpoints that your factory software provides, specified during onboarding. Other connections are built as scoped integration work rather than offered as a public API.
Something here does not match what you have read elsewhere? Write to [email protected] and we will put it right.
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