PRICING
How SmartFACT pricing works.
Updated
Every product except ParcelOffice and CheckStation has a free tier built for real production at the scale of one station. You set it up yourself with the sample and SmartFACT Help, evaluate it in your own factory, and pay nothing until one of three things happens: your use passes the tier’s thresholds, you want support from us, or you want development, such as connecting your own systems.
The free tier
The free tier is a permanent plan, not a time-limited trial. It covers real production at one station with a small number of users, a monthly volume or capacity sized for one station, a short history and a monthly allowance of AI-assisted rule authoring. It comes with the sample, the setup checklist, SmartFACT Help and the documentation.
The product tells you when you reach 80% and 100% of an allowance. There are no overage charges: when you pass a threshold, Pro is the next step, and until you take it the product keeps your history and exports available.
While SmartFACT is in early access, registration is closed and we set the first workflow up with you, free. Press Start free on any product and tell us about your workflow.
When you pay
You pay for one of three things. Your use passes the free tier’s thresholds: more stations, users, volume or history. You want support from us beyond Help and the documentation. Or you want development: connecting SAP, an ERP or MRP system, EDI, a bespoke API or your own factory software, scoped and priced before work starts.
Each product is its own subscription for your organisation. You take the products you use, not a bundle: there is no suite licence, no Enterprise tier and no module pack. SmartFACT Automation, where the rules for every product are written and approved, is included with each product's paid plan and is also available on its own.
What the price is not based on
No plan is priced per user. Each plan includes a number of named users, and your organisation's administrator decides who has access and in which role.
There are no charges per scan, per part, per refill, per ticket, per label or per order. Nothing is metered by use.
Prices are per organisation and, where a product works site by site, per site.
The plans that are public
LabelRules publishes its two plans. Free is £0 for one attended label station with a monthly AI authoring allowance. Pro adds unlimited AI-assisted authoring, managed stations, unattended printing, on-premises production and business-hours support, at a subscription price agreed for your set-up. The other products' Pro plans are agreed with you when you reach them.
ParcelOffice and CheckStation have no free tier: each courier account is connected and tested with you, and final inspection is set up with you. Both start as an early-access evaluation, agreed individually. The seventeen free tools are free: no account, no AI connection and no charge.
Integrations and hardware
Uploaded sheets and the Shopify, WooCommerce and PrestaShop connectors in SmartFACT Data are free while it is in early access. Connecting SAP, an ERP or MRP system, EDI or a bespoke API is paid integration work, scoped and priced with you before it starts, in either direction: bringing data in, or writing results back where you ask for that.
Scanners, printers, workstations and courier accounts are yours. Attended printing through SmartFACT PrintStation is included; unattended printing comes with the paid plans of the products that print, as each product's plan states.
Common questions
Is the free tier a trial?
No. It is a permanent plan for real production at one station. Nothing expires, and nothing turns into a paid plan by itself.
Is there a minimum contract?
The term of a paid plan is part of the agreement we make with you when you move up. The free tier has none.
Can I pay online?
While SmartFACT is in early access there is no checkout: we set the first workflow up with you and agree the paid plan with you when you reach it.
What does set-up cost?
Nothing. Setting your first workflow up with you while SmartFACT is in early access is free, and so is the demonstration with sample data that comes first.
Something here does not match what you have read elsewhere? Write to [email protected] and we will put it right.
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